Summary of PO Statuses

1. Incomplete
   
   • The PO has been created but it is still being edited.
   • Does not apply to Dropship or JIT POs.
     Note: Incomplete POs can not be received against.
2. Open
   • Applies only to Dropship or JIT POs.
   • The PO is open to accept customer order attachments.
3. Review
   • Applies only to Dropship and JIT POs.
   • The PO is awaiting manual review and approval prior to submitting to the vendor.
   • This status may be manually set by pressing the [Review] button on the PO (this allows you to pad any JIT POs). Or it can be triggered if the vendor is NOT set to Auto Submit Dropship/JIT POs but the Submit date/time for the PO has been reached.
4. Ready
   • The PO is ready to be picked up by the auto-sender, which runs every 10 minutes.
   • Inline, closeout, and bulkstock POs attain this status after you press either the [Submit PO] button or the [Manually Submitted] button.
   • Dropship and JIT POs attain this status if the vendor has been set to Auto Submit Dropship/JIT POs AND the Submit date/time for the PO has been reached.
5. Submitted
   • Applies to all POs.
   • The PO has been sent to the vendor.
6. Acknowledged
   • Applies only to POs sent to API/EDI integrated vendors.
   • The PO has been confirmed received by the vendor.
7. Failed
   
   • The PO has not successfully been confirmed/received by the vendor, or failed to send due to an error in the application.
   • Please contact RetailOps Support to review any POs in a "Failed" status
8. Receiving
   • Applies to all POs.
   • At least one item has been received against the PO.
   • This could be triggered by using the Receiving Tool in RetailOps or by setting up a 3PL vendor with appropriate RetailOps integration.
9. Complete
   • Applies to all POs.
   • The PO is no longer eligible to be received against.
   • This is most commonly used for bookkeeping purposes.
10. Canceled
    • You may cancel the PO at any time. When you do, the PO is effectively dead.

Look to the chart below to see how POs change status during their lifecycles.