For Non-Emergency Issues
For all other issues that are not causing a halt to operations, please submit a request through the Help Center form.
Additionally you can access the help center directly from the App with the Question Mark button at the top right of the page next to "System Alerts" and "Log Out"
Or through the RetailOps Website following the Support button at the Top Right of the page next to "Log In"
For Emergency Issues Only
During standard business hours, or for emergency issues that are causing a halt to operations, please call RetailOps at: (855-294-8383).
If we do not pick up immediately, please leave a voicemail message as we monitor the voicemail box.
At times, you may need to send items to RetailOps Support for testing and/or troubleshooting. In such cases, please send them to the address below:
1759 Oceanside Blvd
Oceanside, CA 92054