Configure Account Settings in System Config

• Allow delayed order preemption: If checked, orders will recalculate more slowly to accommodate large volumes of order recalculation. This is a non-standard setting to be used for specific circumstances. Please contact Support if you feel you may need to enable this setting. 

 

• Allow multiple barcodes per SKU: If checked, SKUs may have multiple barcodes stored against them. If unchecked, SKUs will be restricted to just one barcode.

• Allow renumbering of SKUs: SKU numbers are auto-assigned upon creation. If checked, SKU numbers may be edited after creation.

• Allow shipments to be canceled after wave creation: Shipments may be canceled after being added to shipment waves. You may cancel shipments by removing the shipments' items from associated orders. You may also cancel shipments by canceling the entire order itself. This allows orders to be canceled after turning to Status: Processing.

 

• Amazon Inventory Filter

 

• AmeriCommerce instock attribute

 

• AmeriCommerce out of stock attribute

• App locale: For internationalization purposes. This changes the formatting of dates to the locale specified. Currently, only "en_GB" for "English (United Kingdom)" is supported. Please contact RetailOps Support if you would like to enable a different locale.

• ASPDNSF Inventory Filter

• Associate hold orders with inflight JIT POs: Allow orders in Status: Hold to attach order items to existing JIT POs with inflight inventory.

• Attach hold orders to new JIT POs: Allow orders in Status: Hold to create new JIT POs and attach order items to them.

• Audit - Allow Other barcodes: In the Shipment Audit tool, this allows users to scan non-RO barcodes for item verification (e.g. UPCs and GTINs).

• Audit - Use Thermal Commercial Invoice: Print customs documentation on thermal labels.

• Audit bulk mode threshold: If the number of items on a shipment exceeds this threshold, the Shipment Audit tool will automatically switch into Bulk Audit mode.

 

• Australian business Number

 

• Automatic PO generation item description

 

• Backorder Mode Attribute

 

• Box Dimension Attribute

• Business name for documents: To be displayed on packing slips.

 

• Consolidated Waves Require Package Pregeneration

 

• Consolidated/Bulk Wave Concurrency

 

• Country of Origin Attribute

 

• CS Allow Order Inactivate: Allow users to inactivate orders in the Customer Service - Order screen. Only orders in Status: Incomplete may be changed to Status: Inactive.

• CS hold all non-Latin-1 addresses: Automatically place all orders containing non-Latin-1 characters in Status: Hold.

• CS hold multi-item orders with no valid items with inventory: Automatically place orders on hold when there are no valid order items with non-zero fulfillable inventory quantity

• CS hold short multi-item orders: Automatically place all new multi-item orders on hold when inventory quantity is insufficient for fulfillment in Status: Hold.

 

• CS hold single-item orders without inventory: Automatically place single-item orders on hold when there is no fulfillable inventory quantity. 

 

• CS Order Tool - Media Selector: 

• Customer Service Email Address: To be displayed on packing slips.

• Customer Service Phone Number: To be displayed on packing slips.

• Customized items ship separately: This affects orders with a combination of customized items and non-customized items. If checked, the non-customized items will ship first and the customized items will ship separately after custom features have been applied. If unchecked, all items on the order will ship after the customized items have been completed.

• Customs always-consolidate message: Regardless of the number of line items, descriptions will be truncated into the single description provided here.

• Customs consolidated item description: If there are too many line items to fit all descriptions on the available shipping label space, all descriptions will be truncated into the single description provided here.

 

• Customs Description Attribute:

• Customs Item Override Message: This message replaces the line item descriptions for each product on the order.

• Customs package description: The package description used for customs.

 

• Customs Package Description Attributes:

 

• Customs Package Description Product Title:

• Customs signer: Enter the name which will be entered onto customs forms.

• Customs value multiplier: This modifies the declared value of international shipments. By default, if no value is set, a multiplier of “1” is used. Entering a single value will apply the multiplier to all international shipments requiring a customs value. If a different value is desired per country, use a pipe delimited list enumerating a multiplier value per country, e.g. “CA=0.7|MX=1.1|AU=.9”.  Note: if country specific value multipliers are configured, and a shipment is destined to a country not specified, the default multiplier of “1” is used. For performance reasons, values are cached in the shipment processing system for 100 seconds. Changes made will take up to 100 seconds to apply.

• Disable POS auto-logout: If checked, users will not be automatically logged out after each checkout in the POS tool.

 

• Display Inactive Attributes:

• Display invoice as quote if order inactive: Invoices for orders in Status: Inactive will replace the heading of "Invoice" with "Quote". This supports the creation of order quotes, useful for creating large B2B orders to be fulfilled months in the future. To set orders to Status: Inactive, you must enable the CS Allow Order Inactivate setting in System Config.

• Display order value in audit screen: If checked, the Shipment Audit screen will display the purchase value of the goods in the shipment. If unchecked, the purchase value will be hidden. This feature can help discourage employee theft.

 

• Enable 'Accept PO' Button: 

• Enable order consolidation for identical addresses: Orders with identical shipping addresses--including the same recipient name--will be merged. This typically results in fewer shipments and thus, lower shipping costs. Read the Order Consolidation FAQs for more info.

 

• Enable order screen for ALL orders: If enabled, all orders will be screened and may be placed on hold, including POS orders and orders entirely fulfilled prior to RetailOps import such as downloadable products and Fulfillment by Amazon. If disabled, screening will apply only to orders with at least one item that must be shipped through RetailOps.

 

• Endicia Product Family Code:

• Enforce fulfillment priorities: By default, shipments follow standard fulfillment prioritization. However, if checked, this feature allows you to prioritize shipments by sales channel as well. Please contact RetailOps Support to set the prioritization of your sales channels on the backend.

 

• Explicit Reserved Quantity:

 

• ExternalSKU popup:

 

• FamilyIdent Search:

 

• Fill in Ship Audit weights with Lot weights:

• Force Commercial Invoice: By default, RO determines whether customs documentation should be sent electronically or if it must be printed out. If checked, this option forces the documentation to always be printed.

• Force pick-to-order for waves with max items 1: If checked, all shipment waves will print labels in pick-to-order format. If unchecked, you can choose to print in pick-to-order format or to print pick labels and packing slips separately.

 

• Grouping attribute for must-match SKUs:

 

• Harmonized Code Attribute:

 

• HazMat Additional Description

 

• HazMat Authorization

 

• HazMat Cargo Aircraft Only

 

• HazMat Chemical Record Identifier

 

• HazMat Commodity ID

• HazMat Emergency Phone Number: For customers shipping HazMat items, this is the emergency phone number placed on the HazMat documentation.

 

• HazMat Hazard Class

 

• HazMat Include Special Provisions

 

• HazMat Is Reportable Quantity

 

• HazMat Label Text

 

• HazMat Label Text Option

 

• HazMat Packaging Unit

 

• HazMat Packing Group 

 

• HazMat Packing Instructions

 

• HazMat Percentage

 

• Hazmat Proper Shipping Name

 

• HazMat Quantity Code

 

• HazMat Quantity Type

 

• HazMat Regulation Set

• HazMat Shipper Name: For customers shipping HazMat items, this is the "Shipper Name" placed on the HazMat documentation

 

• HazMat SKU Is HazMat

 

• HazMat Subsidiary Classes

 

• HazMat Technical Name

 

• Hazmat Transportation Category

 

• HazMat Transportation Mode

 

• HazMat Tunnel Restriction Code

 

• HazMat Weight Amount

 

• HazMat Weight Units

• Hide date processed on packslips: Hide the Date Processed field from packing slips.

 

• HTS (US Import Code)

 

• Identifying attribute for must-match SKUs

 

• Intl Export License: Some mail carriers require an international export license. Enter the license number here.

 

• Intl Export License Expiry Date: This specifies the expiration date for the Intl Export License.

 

• Inventory Quantity Override Attribute

 

• Inventory Tool

 

• Invoice Email

 

• Item based Order Tagging

 

• Lot Label Attributes

 

• Lot Label Media Type

 

• Lot Label Template

 

• Lot Requires Expiration Date

 

• Magento Configurable SKU

 

• Maximum items in a shipment: Set a maximum limit for the number of items allowed in a shipment. If left blank, this defaults to 90. This means that, if 91 or more items on an order can be routed from the same facility, multiple shipments will be created with 90 items in one shipment and the remainder in separate shipments. Be aware that this may affect cost-based routing (CBR) decisions.

• Optional product names: Product name will not be required for SKU completion, allowing you to sell items without product names.

 

• Order 8.5x11 Invoice

 

• Order Detail

• Order invoice email message: You may enter a short message to your customers that will be appended to each order invoice when it is emailed out to customers.

 

• Order Review Selectors

• Order Screen Blacklist Tags: Orders from customers with the specified blacklist tags will automatically be put on Status: Hold.

 

• Order Screen Review Flag: Order Attribute used to indicate that an order should be put on hold upon import. Values that trigger hold are: 'yes' , 'true' , 'review' , and '1'.

 

• Order Screen Review Non-Blank Attribute:

• Order Screen Whitelist Tags: Orders from customers with the specified whitelist tags will automatically be pushed into fulfillment. This bypasses attribute-level order hold selectors.

 

• Package Prediction Requires SKU Dimensions:

 

• Package Prediction Requires SKU Weight:

 

• Packing Slip Media Selector:

• Packing Slip Title: Modify the heading on packing slips from "Packing Slip" to a title of your choosing.

• Packing slips list all items, including from other shipments: Packing slips will list all items on the order, including items being shipped from other facilities. The packing list will specify which items are included in the package and which items will arrive separately.

 

• Photo Sample Selection Attribute

 

• Pick Label Export

 

• Pick Quantity on a FIFO Basis:

 

• Picklabel Template

• PIM Allow SKU Inactivate: Allow SKUs to be set to Status: Inactive. Inactive SKUs will be hidden from the PIM and must be re-activated to receive new lots against them. For more on Inactive SKUs, read this article on SKU statuses.

• PIM collapse other MPNs: When navigating to the PIM with a specific SKU, SKUs from other MPNs will be collapsed, showing only the MPN group with the desired SKU.

 

• PIM Display ChannelSKU Attributes

 

• PO CSV File

• PO Post Receipt Viable Days: Once a PO enters a "Receiving" status, this is the number of days a PO will remain "viable." Once the PO is no longer viable, items which have not been received will be rerouted to local or external inventory. If blank, this defaults to one (1) day.

 

• POS Requires Cash Tray Session: Require users to have an active cash tray session when using the Point of Sale tool.

• POS requires tray to be counted in when opening a cash tray session: Require users to count in their cash tray when opening a new cash tray session.

• POS requires tray to be counted out when closing a cash tray session: Require users to count out their cash tray when closing a cash tray session.

• Print gift receipt with thermal receipt: An additional gift receipt is printed for each POS order.

• Print receipt with return: A receipt prints when returns are processed.

 

• Prioritize orders by date imported into RO

 

• Product editable in Receiving

 

• Product Family Locator

 

• Product Family search result Display

 

• Product SKU search refinment

 

• Product SKU search result Display

 

• Product Tax Code

 

• Product VAT Rate

 

• Quick Receive Confirmation Attributes

 

• Quick Receive Display Attributes

 

• Quick Receive Media Selector

 

• Quick Receive Mode

 

• Receipt Attributes

• Receipt footer: Add text to the footer of thermal receipts for POS orders. This field supports HTML.

• Receipt header: Add text to the header of thermal receipts for POS orders. This field supports HTML.

• Receipt show signature line: Displays a signature line on receipts for POS orders paid via credit card.

 

• Receiving Detail

 

• Receiving - Enforce Required Attributes

 

• Receiving - Exclude Linked Items

 

• Receiving - Exclude Orphan Items

• Receiving attribute blind entry: Users must enter identifying attributes in Step 4 of the Product Receiving tool for all products, even when selecting existing SKUs.

 

• Receiving Attributes require MPN re-entry

 

• Receiving Confirmation Attributes

• Receiving copies attribute data from found SKU: Copies all SKU-level attribute data from existing SKU selected to new SKU created.

• Receiving PIM starts editable: If checked, product families will be editable in the PIM by default. If unchecked, product families will have an extra security measure in place; users will need to press the [Unlock] button before editing data.

• Receiving search remains active after receipt: After receiving a product, users are not taken back to Step 1 of the Product Receiving tool; data from the received product remains.

 

• Receiving Step 1 - Clear Button Clears PO/Manifest

 

• Receiving Step 1 - Attributes

 

• Receiving UPC Must Match

 

• Receiving UPC Suffix Fuzziness

 

• Recipient Duty Account Number

• Reporting currencies: This feature is now deprecated.

 

• Representative Media Association: A big time-saver - Attach a picture to one SKU, and use that picture to represent all the SKUs of that Color!

• Require Valid UPC/GTIN at receiving: In Product Receiving, barcodes scanned for newly-received lots must pass UPC or GTIN validation.

 

• Restart Shipment Audit on Bad Scan:

• Routing Mode Override

• Scan pick label in audit: Users must scan items' pick labels to confirm their inclusion on shipments. This adds accuracy and convenience to the Shipment Audit process.

 

• Schedule B (US Export Code)

• Send ready items to 3PL fulfillment without waiting for JIT items: This allows orders with both 3PL and JIT items to ship as soon as the items are ready, even if that means shipping the items in separate shipments. If unchecked, you must wait until 3PL/JIT items arrive to send all items out on a single shipment.

• Ship Audit lockout on bad scan: The Shipment Audit tool will lock users out of the tool if they scan the incorrect barcode.

• Ship Audit Media Selector: If you enter a media tag, media images with the tag entered will be displayed in the Shipment Audit tool, allowing users to perform a visual check to ensure the correct item is being shipped.

• Ship item route all from a single facility or not at all: All items on an order must come from a single facility in order to be shipped. This restricts partial order fulfillment from multiple sources.

• Ship item routing all-or-none: All items on an order must be available for fulfillment before shipping. This restricts partial order fulfillment in short orders.

• Ship service on packslip: Display orders' Ship Service on packing slips.

 

• Shipment Coversheet

 

• Shipment Default

 

• Shipment Packing Slip

 

• Shipment Picks

 

• Shipment SKU Max Quantity

 

• Shipment Status Upon Which to Create Speculative Packages 

 

• Shipment Wave

 

• Shipping Group Selection Attribure

 

• Shopify Inventory Filter

 

• Show address on order invoice: Display your company address on invoices for customer orders. The address will be displayed in the header, next to the company logo.

• Show shipments on coversheet: Print shipment wave coversheets with a list of shipments contained in the wave.

• Show shipping cost on thermal CI: Displays customers' shipping cost on commercial invoices.

• Show subchannels on packslips: Display subchannels for orders on packing slips.

 

• SKU details window on Photo Console

 

• SKU feed sort criteria

 

• SKU Height Attribute

 

• SKU Length Attribute

 

• SKU Matching Preference Attribute: When choosing between multiple applicable SKUs, use this attribute to designate matching preference. 

 

• SKU Media Filter

 

• SKU Queue Information Listing in Photo Console

 

• SKU Requires Serial Number

 

• SKU Sales Tax Exempt Attribute 

 

• SKU search inside Receiving Tool 

• SKU Search Media Selector: If you enter a tag, product searches will only display media images with that specific tag. If you leave this blank, product searches will display all images. Entering a tag can limit the amount of data loaded for each search, improving performance in the app.

 

• SKU Ship Weight KG

 

• SKU Ship Weight LB 

 

• SKU Weight Attribute

 

• SKU Width Attribute

 

• Target Inventory for Zone Balancing

 

• Tax ID: This feature is now deprecated.

 

• Thermal Consolidated and Bulk Waves omit packslip 

 

•Thermal Consolidated and Bulk Waves omit picklist

 

• Thermal Packslip Fallback: This option enables/disables thermal packslips from printing when processing "Singles" waves. 

 

• Thermal Packslip Footer Text

 

• Use 4x6 packslip instead of 8.5x11:  Standard packslips print on 8.5x11 sheets of paper. This option allows you to print packslips on 4x6 thermal labels instead.

• Use Case-lot-label: This allows the printing of Case Labels during Product Receiving for items that will be stored together.

• Use Wave Coversheet: Each shipment wave will be printed with a coversheet summarizing the number of shipments and items on the wave.

• User Credential Previous Credentials Different: Disallow users from using the same password multiple times. Example: Enter 2 to prevent users from using their 2 most recent passwords. 

• User Credential Valid Days: Enter the number of days you would like a user's password to be valid. Example: Enter 30 to require users to reset their RetailOps password every 30 days. 

• User Lock After Failed Attempts: Enter the number of failed login attempts you will allow before locking the user's account. An administrator will need to reset the user's password. Example: Enter 2 to lock user out after 2 failed login attempts. 

• User New Password Validation Pattern: This field allows Regex entries to set specific minimum requirements for your user passwords.

• Example: ^[a-z]{5,10}$ - Passwords must be any character between a-z, and be a minimum of 5 characters, maximum of 10. 
• Example: ^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{8,15}$ - Password must be at least 8 characters, no more than 15 characters, and must include at least one upper case letter, one lower case letter, and one numeric digit.

• USPS Barcode for Return Label

 

• USPS SmartLabel code for Return Label

• VAT Number: For international clients using VAT instead of sales tax. Enter your VAT identification number.

 

• Vat Number Mappings

• Website Hostname: Display the name of your website on thermal receipts for POS orders.

 

•Wave Add Shipment Rate:  Let's the user adjust concurrency, or rate, at which shipments are added onto waves. 

 

• Wireless Console Lot Listing