Feature Request: Custom Gift Messaging Fields

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Emily Hayes

• November 04, 2016 21:45

Hi there, 

I heard that there was a feature request in progress for a custom gift messaging field. Right now we cannot add gift messages to POS or Phone Orders. This is a concern for the holiday season. 

If enabled, we could also hopefully use this field for personalization notes. Right now we have a pending request with RO to add "monogramming" field to the line item field.

Does anyone have an update on any of this?

 

Thanks!

Emily

 

 

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• Official comment

  

  Ally Daley

  • November 07, 2016 21:39
  • Edited

  Hello! 

  Ally with RetailOps here! Support for gift messaging is coming to RetailOps, but will be developed for each shop cart individually (such as Shopify, Magento, Channel Advisor, etc). 

  Shopify order gift messages currently print on packing slips, but are not visible in the UI just yet. Jason, pulling in the gift message from Magento would require a different request. Adding order level attributes to packing slips is a minor task. 

  Regarding merging of threads, unfortunately our Community Forum does not offer this feature yet, but please let us know if you need any assistance! 

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  Colin

  • November 07, 2016 19:13

  Emily,

   

  I've asked for a quote on an FSA. I'll update here once I have some information.

   

  Colin Giblin
  Turtle Fur

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  Jason

  • November 07, 2016 21:00

  Seems like this should be reasonably easy to display the contents of an order level attribute on the packing slip.

   

  Please keep us posted on what you hear regarding the FSA Colin.

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  Jason

  • November 07, 2016 21:06

  Bumping this to link another similar topic (since we can't merge threads ourselves and there is little hope of RetailOps doing that).

  http://help.retailops.com/hc/en-us/community/posts/210248383-Gift-Messaging

  @Emily, what shopping cart are you guys using (if you are comfortable sharing).

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  Jason

  • November 07, 2016 23:45

  Thanks for the update Ally, please keep us posed on the roll out of gift messaging functionality.

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  Emily Hayes

  • April 10, 2017 21:13

  Hi Ally and all, 

   

  Is there any update yet on a custom gift note field? Our brick and mortar is struggling with POS orders that are shipping from our 3PL. They don't have anyway to add a gift note. 

   

  Thanks, 

  Emily

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